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Contact Us

By Email

By Phone

US & Canada Residents:

Customer Service (800) 282-2200
Open 24 hours a day, 7 days a week

Europe Residents:

Sales & Customer Service 0800-988-7726
Open 24 hours a day, 7 days a week

All Other Residents:

Please use the email form located on this page.

By Mail

4010 Rose Lane
Augusta, GA 30907

By Social

Twitter: @UrbanOutfitters, @UOHelpMe, #UOHelpMe

We can help! Mention @UOHelpMe or use the hashtag #UOHelpMe to ask general questions, or to get specific information about your order. You can also follow us at @UrbanOutfitters for daily updates!


Like our UO Facebook page to send us a private message with your question or concern. We will get back to you within 24-48 hours.